Dear Ju.com Users,
To comprehensively build a transparent and user-autonomous asset management system, the originally scheduled system upgrade from 20:00 on January 21, 2026, to 04:00 on January 22, 2026 (UTC+8), The end time will be extended， Further updates will be provided in due course. This upgrade is aimed at making technical preparations and pre-deploying systems for the subsequent gray-scale testing of the On-Chain Verifiable Asset Custody Solution and Exchange Vault Product.
Sneak Peek: On-Chain Asset Vault
We are about to launch the On-Chain Verifiable Asset Vault based on JuChain, designed to fundamentally solve the impossible triangle of "trust, security, and efficiency" in centralized trading scenarios:
Automated Custody, Secure Ownership
Assets idle on the exchange for more than 24 hours will automatically be transferred back to your personal on-chain asset vault.
Assets in the vault are fully traceable on-chain and entirely owned by you. Ju.com does not touch, custody, or misappropriate them, ensuring absolute asset security.
Instant Transfers, Efficient and Convenient
When you need to use your assets, you can transfer them back to the exchange from the vault at any time. The entire process takes just 1 second, achieving a perfect balance of security and efficiency.
Beta Benefits: Completely Fee-Free
After the feature goes live, we will begin a three-month beta testing phase. All users participating in the beta will enjoy completely fee-free asset transfers and withdrawals using the On-Chain Asset Vault during this period.
Feature Preview: https://support.jucoin.blog/hc/en-001/articles/54461829601689
Arrangements During the Upgrade
- Your assets will remain completely secure and unaffected.
- During system maintenance, trading, deposits, withdrawals, and other services will be temporarily suspended.
- The end time will be postponed. The exact time will be announced later, with normal operations expected to resume on January 22nd.
We believe that true asset security comes from technological transparency and user autonomy. This upgrade is a critical step toward realizing our vision of "trading + on-chain verifiable asset management." We will continue to advance transparent and autonomous asset management experiences in the future.
Thank you for your ongoing trust and support.
The Ju.com Team
January 22, 2026